Privacy Policy

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Effective Date: January 1, 2026
Business Name: Kelly-Hiler LLC
Website: kelly-oil.com
Contact Email: customerservice@kelly-oil.com
Contact Phone: 208-543-6192
Mailing Address: 1313 Main St., Buhl, ID 83316

Kelly-Hiler LLC respects your privacy and is committed to protecting the personal information you share with us. We do not share customer information with third parties for marketing or promotional purposes. This Privacy Policy explains what information we collect, how we collect it, how we use it, when we may share it, and the choices you have regarding your information.

We may collect the following categories of personal information:

• Name
• Phone number
• Email address
• Mailing address
• Service details
• Any other information you voluntarily provide to us through forms, calls, text messages, email, or in person

We may collect information from you in the following ways:

• Through forms on our website
• When you call or text our business
• By email
• In person
• Through service requests or customer communications

We use your information for legitimate business purposes, including:

• Providing requested services
• Responding to inquiries
• Sending service-related communications
• Maintaining internal business records
• Improving our customer service and operations
• Sending text messages related to your inquiry, account, or services you requested

If you provide your mobile phone number, you consent to receive conversational or service-related text messages from Kelly-Hiler LLC, such as service updates, customer support messages, and responses to your inquiries.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Kelly Oil Messaging Terms and Conditions

1. The messaging program consists of standard notifications about customers purchases or relationship with our business, general conversational messaging to answer questions and provide support to customers, notifications about the delivery status of our products/services.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at customerservice@kelly-oil.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Kelly-Hiler LLC does not share customer information with third parties.

We do not sell, rent, trade, or otherwise disclose your personal information to any third parties.

Customer information is never shared with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in data and consent information are never shared with anyone for any purpose.

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may contact us at any time to:

• Request access to the personal information we have about you
• Request that we update or correct your information
• Request that we delete your information, where applicable
• Opt out of communications

To make any of these requests, contact us using the information below.

If you have questions about this Privacy Policy or would like to request changes to your information, contact us at:

Kelly-Hiler LLC
1313 Main St., Buhl, ID 83316
customerservice@kelly-oil.com
208-543-6192

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.